Just renewed my passport a week ago.
Here are some good pointers for everyone when you want to renew your passport in Petaling Jaya/ Subang Jaya/ Kelana Jaya.
The immigration full address is
Jabatan Imigresen Malaysia,
Negeri Selangor, (Cawangan Subang),
Blok A, Plaza Glomac,
Jalan SS7/19, Kelana Jaya,
47301 Petaling Jaya, Selangor.
Tel : 03 - 7883 0975 / 03 - 7885 0149 / 03 - 7885 0301
Faks : 03-78850243
It is quite near to the Stadium Kelana Jaya and Sterling Condominium.
You should google map before you go, to avoid getting lost on the way there.
From the main road you should be able to see the immigration.
If you come from Kelana Jaya/ Sterling Condo, it should be on your right ( you have to make a U turn)
If you come from the highway/ Exit Toll Subang, it should be on your left.
There will be plenty of parking lots.
Don't worry, the parking rate is quite reasonable.
Pls READ this CAREFULLY.
Pls prepare all the documents needed.
You can take your passport photo here as well, but it would be faster if you could do it before hand. Photostat service is available on the first floor, same building - RM 0.30
-You will see a lot of people queuing up near the main entrance when you arrive.
-If you are RENEWING your passport, head straight to the MACHINE.
-There is only ONE room, which has 2 MACHINES.
-Do not queue at the main entrance, head straight to the MACHINE, which is inside. ( many people do not know about this ) there may be a queue but it won't be long.
-Process takes around 5 minutes.
-There will be a person in charge standing next to the machine.
-Just pass him all the required documents and he will proceed by entering all your info into the machine.
-Collect your Passport 1 - 2 hours later.
This is your receipt.
Pls collect in Counter 1.
All info are based on my personal experience in February 2011.
Any changes, pls let me know.